Re-Installing Outlook Web Access

Hi,

I recently had a client who could not get Outlook Web Access working, as someone had changed some IIS settings. To reinstall web access, do the following:

1. Back up your IIS Metabase. To do this, follow these steps: a. Start IIS Manager. b. Right-click "Default Web Site", point to "All Tasks", and then click "Save Configuration to a File".

2. Delete the virtual directories for Outlook Web Access. To do this, right-click "Exadmin" in the left pane of IIS Manager, and then click "Delete". Click "Yes" when you are prompted with the question of whether you want to delete this item. Repeat this step for the following virtual directories:

• Exchange
• ExchWeb
• Microsoft-Server-ActiveSync *only for 2003
• OMA * only for 2003
• Public

3. Quit IIS Manager.

4. Click "Start", click "Run", type "cmd" (without the quotation marks), and then press ENTER.

5. Change to the following folder. In this example, is the hard disk drive where Windows is installed: :\inetpub\adminscripts

6. Type "adsutil" (without the quotation marks), and then press ENTER. Important By default, CScript is not the default scripting host for Windows Server 2003. To run the adsutil command, CScript must be configured as the default scripting host. To do this, click "Yes" if you are prompted to register CScript as you default host for VBscript, and then click "OK". Note If you receive a list of adsutil command options, CScript is already configured as the default scripting host for VBscript.

7. Type "adsutil delete ds2mb" (without the quotation marks), and then press ENTER. Note To set the default scripting host to WScript, type "WScript //H:WScript" (without the quotation marks) at the command prompt, press ENTER, and then click "OK".

8. Click "Start", point to "All Programs", point to "Administrative Tools", and then click "Services".

9. Right-click "Microsoft Exchange System Attendant", and then click "Restart". Click "Yes" if you are prompted with the question of whether you want to the restart other services. The Microsoft Exchange Information Store service will probably be listed as one of the services that restarts.