CRM 3 Cannot add a user and general troubleshouting

Here are some CRM 3 basics when troubleshooting the following:

1. CRM not running
2. Cannot add a new user
3. Certain Pages are not displaying properly
   

CRM 3 needs to have a certain user permission for the app pool user, otherwise the app will really struggle. Set the app pool identity to be either your specially created crmadmin account or a specific web user. For that user you need to ensure the following permissions:

• write access to the windows\temp directory
• write access to the .net temporary internet directory
• member of the privusers group from the crm ou

For troubleshooting strange errors, change the web.config for the crm app and make sure that you set the attirbute :



These points should make troubleshooting a LOT easier...good luck!